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Wednesday, September 15, 2010

How To Pick An Auto Repair Shop

By Amy Heiser

At one time or another it will happen to everyone -- your car has broken down and you have no idea where to find a reputable auto repair shop . What to do? Do you automatically take your car to the dealership or do you close your eyes and just pick a mechanic randomly out of the phone book and take your chances?

The questions in this survey may provide a valuable tool for you if you are looking for a good repair shop. Use them to conduct your own survey among family, friends, and co-workers. What are the questions?

The smartest time to find a trustworthy auto repair shop is before you actually need one; there is nothing worse than feeling pressured and uninformed when it comes time drop your car keys off with a virtual stranger. Being proactive by having that go-to person in mind will put you more in control of your situation. That being said, there is a lot that you can do to feel more secure about your choice of mechanic even if your need is immediate.

Many people depend on the internet to find a good auto repair shop. If the shop has a website you may look on the website to see if they have any customer feedback that is posted there for future and current customers to read. This is a good way to see what other individuals that have used the repair shop in the past have to say without being face to face. People tend to open up a lot more when they do not have to face someone so in this case you may find out more by reading what the past customers have to say, whether it is bad or good about the company and their employees.

Lastly, was the atmosphere hospitable? Was the waiting room clean, pleasant and comfortable? Did they offer you a loaner car or a courtesy shuttle to get to work? An auto repair shop will recognize that these are important features in order for customers to be able to function while waiting for repairs on a vehicle. These questions should help you make an informed decision as to which repair shop is right for you. Find one before you need it to eliminate making the choice under pressure.

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